1. Introduction
Innov Housing (“Innov Housing”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or interact with our website located at https://itech.house/ (the “Website”), including when you contact us through forms, email, or other communication channels.
This Privacy Policy should be read together with our Terms of Use.
2. Who We Are
For the purposes of applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”), Innov Housing is the data controller responsible for your personal data.
Innov Housing
Email: hello@innovhousing.com
If you have any questions about this Privacy Policy or our handling of personal data, please contact us using the details above.
3. Personal Data We Collect
We may collect and process the following categories of personal data:
Information you provide directly
When you contact us, submit an enquiry, request a consultation, or communicate with us, we may collect:
- Name
- Email address
- Telephone number
- Company name
- Project information
- Any information included in messages or uploaded documents
Information collected automatically
When you visit the Website, we may automatically collect certain technical information, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Referring website
- Pages viewed
- Date and time of visits
- Website usage data
Cookies and similar technologies
We may use cookies and similar technologies to improve Website functionality, analyse traffic, and enhance user experience.
For more information, see Section 10 (Cookies).
4. How We Use Your Personal Data
We may use your personal data to:
- Respond to enquiries and consultation requests
- Communicate with you about potential projects or services
- Provide information you request
- Improve the Website and user experience
- Monitor Website performance and security
- Prevent fraud, misuse, and unauthorised access
- Comply with legal and regulatory obligations
- Protect our legal rights and interests
We will only process personal data where we have a lawful basis for doing so.
5. Legal Bases for Processing
Under GDPR, we rely on one or more of the following legal bases:
Legitimate Interests
Processing enquiries, managing communications, improving our Website, protecting security, and operating our business.
Consent
Where required, including for certain cookies, marketing communications, or optional information you choose to provide.
Contractual Necessity
Where processing is necessary to take steps at your request before entering into a contract or to perform a contract.
Legal Obligations
Where we are required to process information to comply with applicable laws or regulations.
6. Sharing of Personal Data
We do not sell your personal information.
We may share personal data with:
- Website hosting providers
- IT and technology service providers
- Analytics providers
- Professional advisers (lawyers, accountants, consultants)
- Regulatory authorities where legally required
- Service providers assisting us in operating the Website or responding to enquiries
All third parties are required to handle personal data appropriately and in accordance with applicable law.
7. International Transfers
Some service providers may process data outside Italy or the European Economic Area (EEA).
Where personal data is transferred internationally, we will take appropriate safeguards to protect it, including:
- European Commission adequacy decisions;
- Standard Contractual Clauses (SCCs); or
- Other lawful transfer mechanisms recognised under GDPR.
8. Data Retention
We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Responding to enquiries;
- Maintaining business records;
- Complying with legal obligations; and
- Resolving disputes or enforcing legal rights.
Retention periods may vary depending on the nature of the information and applicable legal requirements.
9. Your Rights
Subject to applicable law, you may have the right to:
- Access your personal data;
- Request correction of inaccurate data;
- Request deletion of your personal data;
- Restrict processing;
- Object to processing;
- Request data portability;
- Withdraw consent where processing is based on consent; and
- Lodge a complaint with a supervisory authority.
If you wish to exercise any of these rights, please contact us at hello@innovhousing.com.
If you are located in the European Union, you may also lodge a complaint with your local data protection authority.
10. Cookies
The Website may use cookies and similar technologies to:
- Ensure proper Website functionality;
- Improve user experience;
- Analyse Website traffic and performance;
- Remember user preferences; and
- Support security and fraud prevention.
You can control cookies through your browser settings. Disabling certain cookies may affect Website functionality.
Where required by law, we will request your consent before placing non-essential cookies on your device.
11. Security
We implement reasonable technical and organisational measures designed to protect personal data from:
- Unauthorised access;
- Loss;
- Misuse;
- Disclosure;
- Alteration; and
- Destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure, and we cannot guarantee absolute security.
12. Third-Party Websites
The Website may contain links to third-party websites, including social media platforms and external resources.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.
13. Children's Privacy
The Website is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete it.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page and will take effect when published. The “Last updated” date at the top of this Policy indicates when the latest changes were made.
We encourage you to review this Privacy Policy periodically.
15. Contact
If you have any questions about this Privacy Policy or our handling of personal data, please contact:
Innov Housing
Email: hello@innovhousing.com
